Refunds & Returns
How to Start a Refund or Return
First, we recommend creating a user account in order to keep track of your orders and more. Also, we highly recommend saving your receipt from the store.
- Bring your receipt and head back to the store
- We will assess the issue and either offer you a refund or replacement
Return Policy
We’ll accept return requests for items that are unopened, unused, or with the original tags still intact. The product(s) must be in their original packaging, if applicable, and in the same condition it was received. We do not accept returns for gift cards, downloadable products, and certain beauty items. If you wish to return your item, please do so within 7 (seven) days of the date you bought your item.
Refunds & Exchanges
Once we receive your returned item, our team will review your request and inspect the item. We will inspect the item(s) and make an immediate on-site determination. If approved, we will offer you either an exchange or a complete refund with the money refunded via original method of payment. This may be cash or your credit/debit card . All electronic payment cards are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement or card balance.
